With every customer, we live by our mission statement, “Quest for Excellence”. Don’t take our word for it, here is what our customers say about us:
We purchased a Monterrey M225 from Mr. Shaw Newman at Galahad Sales in Deltaville. We had been looking for over a year and several brokers had failed to help us refine our search to what we needed and desired. I would characterize these brokers as impatient, pre-occupied and only interested in taking an order. Then we met Shaw. Shaw was an absolute professional. He was patient and understood what we needed and helped us verbalized our requirements. He has been an invaluable asset post-sale as well. Always willing to go the extra mile to help us with any questions. He is always friendly and helpful. We also want to thank the staff at the marina. We keep our boat in the boatel and they are most helpful when needed and always are a joy to be around. We could not be more pleased with our Galahad experience.
Went to the Bay Bridge Boat Show in 2018 where we met Keith Maxwell who was very helpful and informative so we purchased a Monterey M65 which we like very much! We decided in 2019 that we wanted a bigger boat and twin engines so we contacted Keith again and purchased a 2019 Monterey 305 SS which we absolutely love! Keith and the Galahad sales team were great to work with!
Bought a new Sailfish 275 DC from Galahad after seeing it at the Bay Bridge boat show. I discovered a few issues with it after delivery but fortunately, Chris Hill at Galahad’s Northeast, MD marina was very responsive and quickly resolved every issue to my satisfaction. You can count on Chris to be on top of everything go out of his way to make things right and keep the customer happy! Overall, Galahad has been more than fair with a good price on my trade and a couple of extras on my new boat thanks to Chris.
I recently purchased a 2019 Monterey 238 SS from Galahad Marine Sales trading in my 2005 Monterey 18 footer. The vast majority of information sharing was done with Chris Hill by phone and text. He was the consummate and very knowledgeable professional. He worked with Dave Patnaude the Sales Manager and they were very fair, if not generous, with my trade’s value. We agreed on a deal by text. They were very short-staffed due to illness on the day of the sea trial but worked diligently to make it all happen. I would do it all again in a minute. The sales staff at Galahad – Chris and Dave especially- are TOP DRAWER!
We recently purchased a Monterey 275SY from Keith Maxwell at Galahad Marine. Keith’s knowledge and customer service have been second to none. He really has gone above and beyond in creating a relationship as opposed to just closing “the Deal” and moving on. He makes us feel like we are his only customer every time we are dealing with him. Thanks again Keith for making this an enjoyable sales experience.
Previous 4 stars but, Dave P. stepped in and definitely made it a 5 star. Purchased a 2018 Monterey M65 from Galahad. A couple of bumps, but Dave P. made sure all of the bumps were smooth. Long story short, make Galahad your choice. And if it is not, Definitely see Dave P. and you will not be disappointed!
“Chris Hill got us to explore a new Monterey M-65. We were skeptical at first, but then discovered all the innovative features and decided this boat met our needs. Chris was very helpful and knowledgable. He provided excellent service during the sale and post-sale and delivered our boat on schedule. I would recommend Chris Hill and Galahad Marine with confidence.”
We arrived at Norview Marina Sunday, June 2nd with generator issues. They took us right in. As of today, we are still here waiting on another boatyard to be available to receive our new generator (hopefully today) and swap. We picked such a GREAT place to break down. Everyone here at the marina including the Mechanics we have encountered has been so honest, respectful, kind and most friendly! I HIGHLY recommend Norview Marina. Fingers crossed we can move north mid next week!
I have known Dave Patnaude for the past three years. He was the salesman who sold me my Monterey 360SC in 2017. Dave is the consummate professional. Organized, accountable and dependable is how I define Mr. Patnaude’s work ethic. He is a great advocate for the buyer and he has consistently and expertly represented me with Monterey (although there have been very few issues with the boat). I am confident that Dave is bringing the same level of dedication and passion to Galahad Marine Sales that I have known him to provide for me and all his customers over the past years. If you are fortunate enough to work with Mr. Dave Patnaude, I promise you a great experience and Galahad Marine Sales is all the better having Dave on their team.
“WONDERFUL facility VERY friendly staff. Just walked up and asked some random guy in a Galahad Shirt a question. He dropped what he was doing, took a true interest in our question and asked if we needed anything else. We aren’t even members. Went to another part of the Marina, and did the same thing with the same response. This time, it turned out to be Dominic, the owner. I’ve been to a bunch of marines! We are looking for a new place for our boats. Found it with these folks. They understand and practice REAL customer SERVICE!!! GALAHAD is the BEST.”
“My husband, son and I went to the boat show in Oaks, PA where we decided to purchase a new Monterey M225. The experience at the show was great but then we met Chris Hill for our sea trial. He was warm and friendly and explained features about the boat in great detail. That exceptional service continued when Chris delivered the boat right to our driveway with true white-glove service! He took the time to answer all of our questions, showed us the additional items that came with the boat and let us know that we could call him in the future with any questions!”
“My husband and I went to the Bay Bridge Boat Show, Chris Hill from Galahad Marine Sales was courteous and took the time to explain the buying process. It was a painless experience purchasing our new Monterey 278SS. And the boat is awesome! Thanks, Chris!”
“This facility is everything I could have hoped for, from the helpful nature of all the staff as well as the feel of a small yacht community. The parts department was awesome as well as the excellent maintenance and repairs provided by the service department. My experience here was stellar. Thank you to all the staff.”
“We worked with Chris Hill at their Northeast, MD location, and bought a beautiful Sailfish CC from him. He was great to work with. Very responsive, and made sure we were comfortable with the entire process.”
“This past Sunday afternoon we docked and was met by Mike at the dock, he was so nice and pleasant, my husband and I were so blown away by the staffs kindness, what a bunch of awesome folks at this marina, everyone went out of the way to settle us in for the night, the early dated amenities were very clean and fully stocked and much more.”
“I recently purchased a pre-owned boat from Galahad Marine sales at Shelter Cove. My sales representative was Chris Hill. My wife and I had been struggling to find the right boat and Chris took the initiative to reach out to us when one came in and invite us to a St Patty’s open house. Needless to say, it was just what we were looking for. Chris was knowledgeable, personable and worked to meet our needs. We left the buying experience extremely satisfied and will be keeping our Boat at the marina as well. Thanks, Chris!”